Page 15 - UBF AR 2018 - E Version
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Our focus during the year was to optimize INCOME GROWTH
our strengths and maximize on opportunities.
We delivered unsurpassed value to a diverse 27.4%
customer base through a suite of products
and services appropriately designed to meet country to enhance our value proposition to
their diverse financial needs. Our portfolio of the small and medium enterprise customers
products include investment solutions such through a wide product and services range to
as fixed deposits and savings, coupled with meet the evolving needs of the sector.
financial solutions in the form of leasing, vehicle
and mortgage loans as well as working capital Leasing
solutions through factoring, cheque discounting
and easy drafts. We also introduced a flexible At UB Finance, our reputation is largely built on
saving opportunity for employed individuals leasing and the year under review proved to be
called “Build-it” and the UBF Gold Loans called a challenging one for the leasing business as a
“Ran Naya” for the mass retail segment. result of a series of regulatory changes in the
immediate operating environment. A key impact
We also improved process efficiencies and was the Monetary Board’s decision to tighten
aligning of our talent pool to deliver the best the loan-to-value (LTV) ratio on unregistered
value and service thereby contributing to three-wheelers, motorcars and vans with effect
the significant growth and profitability of the from 1st of January 2017 which restricted the
organization. We continued to place significant allowable lending value. This resulted in us
importance on human capital as a key driver of having to pursue alternative strategies to
the business. UB Finance continues to provide sustain and support our core business.
an enriching work environment that motivates
and inspires its employees to perform at their We ensured tailor made lease facilities are
best. Re-engineering of the business operations, available to support the changing lifestyles
documentation, procedures, processes and across a wide spectrum of consumers. During
systems during the year has geared the the year the Company successfully launched
company to offer its customers a superior level Easy Lease and 84 months lease facility
of service due to the overall efficiency and with attractive interest rates to address the
effectiveness of business operations. A number changing financial needs of customers.
of IT initiatives were launched during the period
under review enabling automation of most
processes and imbuing speed and efficiency
into the Company’s operations.
Brand and image building initiatives also
continued during the year to increase market
share and augment our service offering. UB
Finance’s growing focus on the SME sector
continued to gain momentum during the year.
Several initiatives were carried out across the
TOTAL REVENUE
LKR Mn 2,500 2,010
2,000
1,500 1,055 1,578
1,000
172 241 469 643
500 2012 2013 2014 2015
2016 2017 2018
Annual Report 2018 13
